Shipping policy

FunkyFolks Shipping Policy

Last updated: October 19, 2026

At FunkyFolks, we aim to make your shopping experience simple and transparent. This Shipping Policy explains how orders are processed, shipped and delivered.

1. Shipping Destinations

FunkyFolks currently intends to serve customers in the United States, Canada, the United Kingdom and Australia, subject to shipping availability at checkout.

Available destinations may change depending on product and carrier availability.

2. Shipping Costs

Free shipping on all orders.

No standard shipping charge will be added to eligible orders. If any additional charges apply, they will be disclosed before you complete your purchase.

Customers may be responsible for applicable import duties, customs fees or taxes where permitted by law and where these are not collected at checkout.

3. Order Processing Time

Orders are generally processed within 1–3 business days after purchase.

Business days exclude weekends and applicable public holidays. Processing may take longer during busy periods, holidays or unexpected operational disruptions.

You will be contacted if a significant issue affects the processing of your order.

4. Estimated Delivery Time

Our current estimated delivery time is 7–15 business days after dispatch.

Delivery estimates are not guarantees. Actual delivery may vary because of destination, customs clearance, carrier delays, weather conditions or other circumstances outside our reasonable control.

The processing period is separate from the estimated delivery period.

5. Order Tracking

Where tracking is available, tracking details will be provided after your order has been dispatched.

Tracking information may take some time to become active. Carrier updates can occasionally be delayed.

6. Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error, contact us as soon as possible at funkyfolks.store@gmail.com. We cannot guarantee that an address can be changed after an order has entered processing or been dispatched.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, contact us with your order number and shipping details.

We will review the available tracking information and help investigate the delay. Where an order is lost, undelivered or otherwise subject to a remedy under applicable law, we will work with you to resolve the matter.

Nothing in this policy excludes any rights you may have under applicable consumer protection laws.

8. Contact Us

For shipping questions or assistance, contact:

FunkyFolks Customer Support
Email: funkyfolks.store@gmail.com